By Lisa Peers, Founder of Peers and Players We have noticed a recurring trend in boardrooms and training sessions across the globe. It begins when a trainer says, “Now, find a partner for some roleplay.” Within seconds, the collective energy of the room plummets. I see the eyes roll, the nervous fidgeting, and the visible […]
People keep asking what I think about using AI avatars for roleplay in difficult conversation training, and I usually respond with a question first: do you want leaders in your company who are adaptable, resilient and empathetic, or leaders who can simply deliver a well-structured sentence under controlled conditions?
Headquartered in San Jose, California, Cisco has operations spanning the Americas, EMEA, and the Asia-Pacific, Japan, and China (APJC) regions. And Peers and Players has professional actor/coaches in all those regions, so we were a perfect fit to roll out organization wide standards, with an understanding of unique cultural norms. Providing the delicate balance of practice and useful coaching on…
Role play is possibly one of the most controversial methods used in business training for one simple reason. Most people hate it! There are several reasons for this: People generally don’t like being singled out to do something in front of their peers that they have no training or inclination towards (understandable). Universally there are […]
Have you ever wondered how to gain greater impact when communicating to others? Try this role play exercise with a friend: Stand opposite each other, shake hands and say “hello”. Now try it again and this time do something different with your eye contact. In one instance, maintain eye contact with your partner while you […]
On average, 4 million Americans were quitting their jobs each month in 2022! Sure, things have picked up again since covid, but this trend is not limited to the United States alone. The pandemic, remote work and self-reflection led people to re-evaluate their priorities at work, and their life as a whole. The Microsoft Work […]
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